This Privacy Policy is published by Tao Metaverse Pty Ltd (ABN 30 654 964 324, "we", "us"), operating this website (booking.dao.today) under the brand 九宸道人 / Master Jiuchen. It explains how we collect, use, hold, disclose, and protect your personal information. We follow the best-practice principles of the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), even where mandatory compliance may not yet be triggered by the small-business turnover threshold.
【Information We Collect】
To provide the booking and consultation services, we may collect:
Booking information: name, phone number, WeChat ID, email address, selected service, date and time.
Metaphysical service input: date, time, and place of birth, where required by services such as BaZi or Zi Wei.
Feng Shui input: floor plans, photographs, address details that you voluntarily provide.
Notes: any additional questions or context you submit.
Payment information: where deposits apply, processed by Stripe; we do not store full card numbers or security codes.
Technical data: access logs, browser type, IP address — used for security and troubleshooting.
【Why We Collect】
To deliver the services you have booked and keep necessary records.
To communicate with you about your booking (confirmation, reminders, changes).
To meet our Australian taxation and accounting obligations (records are typically retained for 7 years).
To diagnose technical issues and protect the security of the site.
We do not use your information for marketing without your additional consent.
【Disclosure】
We share your information with third parties only as necessary:
Stripe (payment processing — see stripe.com/privacy).
Resend (transactional email delivery — see resend.com/legal/privacy-policy).
Hosting provider (for storing and running the service).
Where required by law, court order, or other legal process.
We do not sell or rent your personal information.
【Cross-Border Processing】
Some service providers (Stripe, Resend, content delivery, mail) may be located outside Australia. We only engage providers that maintain reasonable privacy safeguards. By using the service, you understand that your information may be processed or stored outside Australia.
【Storage and Security】
Data in transit is encrypted via HTTPS.
Database access is restricted to authorised administrator accounts.
We take reasonable steps to protect your information but cannot guarantee absolute security. We will notify you in line with our legal obligations if we become aware of a notifiable data breach affecting you.
【Retention】
We retain booking and related information for 7 years, in line with Australian taxation and business record-keeping requirements. You may request deletion of any data that is beyond this period or is otherwise no longer necessary.
【Your Rights】
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or outdated information.
Request deletion of your personal information, to the extent permitted by law.
Withdraw any consent you previously gave.
Lodge a complaint about our privacy practices.
To exercise any of these rights, email iching@dao.today. We will respond within 30 days.
【Cookies and Tracking】
This website uses only essential session cookies (to keep an administrator logged in). We do not use third-party analytics or advertising cookies.
【Children】
The service is intended for adults. If you are under 18, please use the service only with the supervision of a parent or guardian, who should communicate with us on your behalf.
【Complaints】
If you have a privacy concern, please contact us first at iching@dao.today. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
【Updates】
We may update this Policy from time to time. Material changes will be communicated through the website or by email. Your continued use of the service constitutes acceptance of the updated Policy.